FoundryCX exists for the part of the business everyone else treats as an afterthought: everything that happens after the deal closes. We’re not a consultancy advising from the sidelines, and we’re not a bench of juniors learning on your program. We’re two operators who’ve spent our careers making high-stakes, complicated things actually get delivered — backed by a vetted, certified delivery team.
One accountable operator owns your outcome. A vetted, certified delivery bench does the work. You get the judgment of someone who’s run it — never a pyramid of juniors billing you to learn. Small on purpose, senior by default.
I’ve spent a career in the messy middle — the part after the signature where scope, handoffs, and integrations decide whether a program lives or dies. I built the channel’s first Certified Implementation Partner Program, ran delivery as VP at PPT Solutions and the Advanced Solutions Group at Bridgepoint, and have carried Fortune-scale migrations — 17,000+ agents across 19 countries. I source the deal, own the delivery, and guarantee the outcome. That’s the whole job.
LinkedIn →I run the machinery behind the firm — partner relations, paperwork, A/R and A/P, scheduling, deliverable tracking, and the kind of client care that remembers the human details most businesses forget. Before FoundryCX, I spent eight years in state-government operations, managing statewide programs and million-dollar funding processes. Turns out high-stakes chaos management is a transferable skill.
Behind us: a vetted, certified delivery bench — sized to the work, never billed to learn.
We take the “messy” out of CX.
Whether you’re a partner who needs delivery muscle or an enterprise with a program on the line, you’re dealing with the people who own the outcome — not a handoff to a stranger.
Tell us what you're building — or what's on fire. If it's a fit, we'll reach out to schedule a 30-minute strategy session.